product-faq

Who is allowed to sell white-label dietary supplements?

If you own a registered business or company and meet the legal requirements for the distribution of food supplements, you can generally sell white-label products.

Specifically, this means:

  • You have a business registration.

  • Depending on the legal form of your company, you may need to register in the commercial register.

  • You are familiar with and comply with the legal requirements for food supplements, e.g. labeling requirements and EU regulations.

Good to know: Getting started in the white-label business is a great way to build your own brand with high-quality products – without any in-house production.

How do I register my product?

If you sell a food supplement under your own name, you usually have to register it with the relevant authorities – for example, the food control office or consumer protection office in your region.

The most important points in brief:

  • Registration is mandatory before your product goes on sale.

  • Which authority is responsible depends on the federal state or the company's place of residence.

  • You submit a so-called notification according to § 5 of the NemV (Food Supplements Regulation) – usually informal, but with complete information about the product.

Tip: Don't worry, it sounds more complicated than it is. We'll gladly guide you step by step and show you what's important.

What can I customize?

From 24 to 72 cans, depending on the product
You design your own label – with:

  • Your logo

  • Your colors

  • Your texts

From 25,000 capsules
You will also receive a personalized can – that means:

  • Unique shape and color

  • Full creative control over the design

From 50,000 capsules
Now it gets really exclusive:

  • Develop your own private label formula

  • Completely custom packaging

  • Comprehensive branding that perfectly matches your vision

Tip: You decide how unique your brand will be – we provide you with the perfect foundation with high quality, extensive experience and personal advice.

How do I submit my data for branding purposes?

Very simple – and even with a design service upon request!

After your first order, we will contact you directly and discuss the process step by step:

1. You use our label design service:
For each label design service, we offer you the design of up to 2 individual labels – professional, brand-appropriate and entirely according to your wishes.
All you need to do is send us your logo, color scheme and desired text – we'll take care of the rest!

Tip: Our label design service makes getting started especially easy – use it right away with your first product order!

How long does the production process take?

We'll keep it as simple and predictable as possible for you:

First order:

  • Production time is approximately 3 weeks (including label approval and preparation).

  • Then approximately 1 week shipping time
    → Total: approximately 4 weeks until your products arrive

Reorders:

  • Fast and uncomplicated: Usually within 2 weeks of receiving your order, your order will be in your warehouse.

Tip: It's best to plan some lead time for your first order – after that, everything will run like clockwork.

Who checks my label?

As the distributor, you are responsible for ensuring that your label complies with all legal requirements. But don't worry – you don't have to do it alone!

Our solution for you:
We work with experienced, independent testing and consulting firms. These specialists check your label for:

  • Legal compliance according to EU and German food law

  • Permissible health-related claims

  • Correct information on ingredients, mandatory texts & nutritional values

Is fulfillment possible?

Yes – and how! If you wish, we can take care of not only the production, but also storage and shipping directly to your end customers.

Our fulfillment service includes:

  • We store your products on site

  • Shipping directly to your customers – fast, reliable and professional

  • Customized solutions are also available upon request, e.g., inserts, personalized packages, or special shipping options.

Available for an additional fee – we would be happy to create a customized offer that perfectly suits your business model.

Tip: Fulfillment saves you time, resources and logistics effort – ideal if you want to scale or focus entirely on marketing & sales.

How can I pay?

We accept all common payment methods in the Shopify checkout process.